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PALMEX COSTA RICA

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INFORMATION REQUEST

FAQ

Artificial palms from every angle

The following list of questions regarding artificial palms may be used as a quick search for specific information as it is linked to related pages of our website where the information in question is detailed. For any further inquiries concerning Palmex roofs or products, please feel free to contact us.

Are Palmex products waterproof?

Palmex roofs are guaranteed to be watertight when placed at 30° pitch or greater. The layering of leaves and the fastening method provide for a 100% waterproof construction.

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How do Palmex products withstand cold?

Our product can withstand harsh Canadian winters. The polymer we use is the same polymer used for manufacturing gasoline containers and winter sleds.

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How do Palmex products stand up to the heat?

Polyethylene is a non-reactive material that conducts neither heat nor cold. In addition, compare to their natural counterparts, our layered installation method (air pockets) provides cooler under-roof temperatures year-long, in all seasons and throughout the product’s entire lifespan.

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How do Palmex products handle winds?

According to tests carried out in a specialized technical laboratory, Palmex products can resist winds of up to 170 km/h – 106 mph.

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What kind of maintenance do Palmex products require?

NONE: Our leaf design allows for simple, natural elimination of any residue.

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What kind of warranties does Palmex provide?

A 20-year* warranty covers regular Palmex products sold in Costa Rica.

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Can I install Palmex products myself?

You can install the Rio/Domingo leaves yourself and extensive instructions on how to install them are available. Although the procedure is somewhat simple, it does require some manual ability or experience. We will assist you as much as possible in that respect. The Bora-Bora/Aloha leaves however will not be sold without installation.

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How or where do I place an order?

Before starting building a structure or ordering, we advise getting in touch with us to eliminate the risks of building uselessly expensive and non-conformed roof designs. Consult our “Contact” page for further information.

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(*) Warranty: 20 years diminutive warranty on Palmex products except Palma Cana warranty of only 12 years.

  • Discover palm: for a brief introduction to how palm roofing developed from man’s early days to our time in our region of the world.

  • Our product line: for a description of the Palmex roofing material and accessories, their technical characteristics and advantages.

  • Our services: for a presentation of our expertise and experience with the Palmex synthetic palm products.

  • Adepts: for a presentation of which professionals and individuals choose artificial palm roofing today and what motivates their choice.

  • Our specials: for information about our current special offers, on how to save money on your synthetic palm roof or on our services.

  • Our showroom: for a short guided tour of some of Palmex’s most representative synthetic palm roofing projects around the world.

  • Our guestbook: to learn about our clients and some of the reasons why they have chosen Palmex for their roofing projects.

  • Our blog: to communicate with us or with other visitors of our website and professionals in the artificial palm roof industry.

  • FAQ: for any question about artificial palm or a quick answer to common queries concerning our products and services.

  • Our dealers: for information about our dealers’ network of Palmex products, to locate them or to contact them.

  • Our partners: to learn about the companies Palmex has created partnerships with for the production of its artificial palm leaves.

  • Tests and certifications: for information concerning testing and certifications related to our synthetic roofing material or of our palm roof constructions.

  • Our contact page: to contact Palmex International or your local distributor quickly and easily, online or by phone, to place an order or to request a quote.

  • About us: to read about the history of the Palmex International palm roofing company, about your local distributor and its team.